The No-Nonsense Guide to Security Operations Metrics
Business guru Peter Drucker is famous for saying that you can’t manage what you don’t measure, and those words ring especially true in the security operations center (SOC).
The SOC is home to great responsibility to the business, as it sits as ground zero for threat detection and response. But it also can be unwieldy due to a number of challenges, including an overreliance on manual processes, disparate sources of information and intelligence, and a lack of skills and people power to handle all the alerts and cases coming through.
Because of all these factors, metrics are critical in the SOC. They not only measure performance and progress, but can help identify patters and set goals. To help along on your metrics journey, we created a convenient pocket guide to getting started and finding success.
Read this white paper to discover:
- Steps for establishing endorsement for beginning a SOC metrics program.
- Priority and secondary examples of what you should collect for three main categories: business-oriented, operational and improvement metrics.
- Advice for collecting each metric and the value they can provide.
- What to do with the measurements and insights you glean from your program.
- How to use a security orchestration, automation and response (SOAR) platform to more effectively collect and display metrics.