The Most Used Playbook Of 2018series brings you the production playbooks noted by our professional services team as being most utilized and favored by customer SOCs. These playbooks implement best practice workflows for alert handling, alerts investigation, incident response and automation plans.
The demands and challenges within the scope of security operations are quite fierce. The problems plaguing security operations: alert fatigue, too many point solutions, shortage of analysts are well documented, and in many cases getting worse. These challenges are exacerbated with immense pressure driving burnout and high turnover among analysts.
Before an organization can begin to analyze the benefits of security automation, a quick reminder of the threat faced by security breaches is necessary: According to the IBM Security Services 2014 Cyber Intelligence Index Analysis, in the region of 95% of security issues arising in companies and organizations occurred due to human error, and each lost data record cost on average $145 to a company. The report also found that the average company suffered from 91 million security events per year, of which over 100 could be classified as critical.
The recent cyber-attack caused disruption around the globe and has infected companies in an estimated 64 countries, including major banks, oil and gas organizations, law firms and advertising agencies. According to anti-virus vendor ESET, 80% of all infections were in Ukraine, with Germany second hardest hit with about 9%.
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