Cybersecurity has become an increasingly challenging landscape to navigate. Having said that, there has been a constant evolution from conventional methods with which to combat threats. Enabling proper incident response through an efficient platform is part of our security orchestration specialty, and for good reason. By acknowledging your current security posture and evaluating your current tools and procedures, you are minimizing the impact attacks are capable of inflicting.

Though incident response is the last line of defense, incident response procedures and protocols remain a critical function among any and every cybersecurity plan.

Ideal Incident Response Procedures

Luckily, there are several incident response procedures that, when used correctly, help save you a lot of time and even more money.

Considering the vast investment corporate leaders are dumping into their cybersecurity plans, there are in fact preferred methods by which you can justify the cost and guarantee a tangible ROI:


Automation of the incident response platform is an ever growing industry-wide phenomenon, however it is only a piece of the broader orchestration necessity. Security Orchestration can now take that overwhelming data and push your security operations to an entirely new level in clear and decisive ways through effective and clear automation workflows. A strong degree of security automation with precise orchestration is becoming a “must have” for security operations teams given the multitude of elements that must be coordinated.

Complexities in managing a team, finding qualified and trained analysts (which will see a shortage of nearly 2 million employees come 2019), high turnover rates, rapidly changing technologies and highly scrutinized budgets make the task of overseeing an incident response team daunting enough, so it is no surprise that ESG’s latest research reports that 28% of respondents have made it a priority to fully automate the incident response process from detection through remediation.


From that same ESG research we learn that a majority of cybersecurity organizations are aiming to consolidate their operation as part of their incident response procedure, and for good reason. For one, cybersecurity teams are able to shrink their number of cases, which in turn provides greater visibility into their high level threat landscape. That way, analysts are able to focus more on real, tangible threats and less on false flags.

Indeed, when asked how highly they value the idea of consolidating security alerts, 45% of respondents answered “extremely valuable”. Focusing your already limited workforce of cybersecurity analysts is essential, and driving efficiency within your incident response platform via consolidating security alerts is another way to do exactly that.


Use the information of others to help dictate your incident response procedure. By efficiently integrating threat intelligence with your own existing tools and analysis procedures, you are creating a broader picture through which you and your team can operate within a security orchestration framework. Security orchestration complements existing tools by providing a dynamic case management, triage and incident response plan, giving security teams larger, more thorough and honest assessments of the state of their current cyber security operations. As enterprises look to address these challenges, security orchestration provides a clear path to fully utilizing the confluence of analysts, processes, and technology.

Out of the ESG respondents, 26% of them rated this practice as their top priority. It is for reasons like this that the US Department of Homeland Security has created the National Cybersecurity and Communications Integration Center. By creating a shared center of malicious cyber activity, the USDHS works to construct a “shared situational awareness” among cybersecurity companies and individual analysts alike.

With a well documented, industry-wide shortage of skilled cyber security staff, it is increasingly important to set the stage quickly for an advanced incident response protocol with up to date intelligence. Integrating your existing tools, making sure each tool has a relevant benefit and re-educating yourself on their core functionality is a key step in understanding where your current security posture.

Final Thoughts

Despite the fact that we have seen an increased investment in cybersecurity and though the potential damage from threats persists on an upward trend, a justifiable ROI is in sight.

Achieving true security orchestration by investing in automation, consolidation, and integration, and making these aspects the cornerstone of your incident response protocol, you are decreasing the chances of being blindsided by high impact malicious attacks.

Automation and orchestration allows for your approach to be more focused and helps to minimize the complexities surrounding your security operation. The next step to consider is an overall consolidation of alerts and tools. By condensing your operation into easily digestible portions, you can provide drastically reduced numbers of cases, thus increasing your visibility and setting sights on real, tangible threats.

Integration plays a key role because it allows you to streamline the work and number of tasks your team needs to conduct to respond quickly. By combining the intelligence and data you already have with the broader cybersecurity community, you are staying up to date on industry trends. Thus, the characteristic of a threat that you otherwise would overlook can be flagged and appropriately dealt with. Any combination of the three, no matter how you prioritize, can and absolutely should, under all circumstances, play a role as top priorities in your incident response plan for years to come.

Download a copy of the ESG 2017 Security Operations, Challenges, and Strategies report.