Effective case management can be a real game-changer for your security operations center (SOC).
Squared up against a complex security stack despite limited skilled resources – not to mention high scrutiny and expectations from the business – SOCs must manage their case backlog smartly to respond to incidents and meet the needs of the organization.
Considering Siemplify was founded by security professionals who spent years training SOC analysts, the concept of productive case management is ingrained in the solution we deliver. There are four key unique capabilities in Siemplify that deliver unmatched case management:
1) Automated alert grouping and case creation
2) Continuous case prioritization
3) Case assignment recommendations
4) Integrated crisis management
In the brief video above, explore how this functionality makes managing cases in Siemplify a snap.
Effective case management certainly is not a flashy topic to discuss, much less blog about, but it is a necessity if your goal is to make your SOC run like a well-oiled machine (and keep the business protected and stakeholders satisfied).